Quality SDA Homes Built on Real Demand

Since 2019, we've been creating specialist disability accommodation that puts participants first - working backwards from genuine need to deliver homes where people can truly thrive.

Our Story

Better Living Solutions was founded in 2019 with a clear purpose: to create quality homes where people with disability can truly thrive.

We saw a gap in the market. Too many SDA providers were focused on numbers over people, building properties without first understanding what participants actually needed. We chose a different path.

From day one, we've taken a demand-led approach. Before we advise investors on where to build, we speak to support coordinators, occupational therapists, SIL providers, hospitals, and disease bodies to understand where the real need exists. This means every property we help bring to market has participants waiting for it.

Today, we have 35 registered dwellings across NSW and Victoria, including regional areas often overlooked by larger providers. We've deliberately stayed boutique because we believe quality matters more than quantity.

35
Dwellings Registered
2
States Covered
7+
Years Experience
100%
Demand-Led

Our Approach

What makes Better Living Solutions different

Demand-Led Development

We don't guess where to build. We work directly with the disability sector to identify locations and design categories where participants are actively seeking homes. This reduces risk for investors and ensures faster tenant placement.

End-to-End Service

From the moment you decide to invest in SDA to the day your first tenant moves in, you have a single point of contact. We manage property acquisition, design approvals, construction oversight, SDA certification, dwelling registration, and tenant placement. No handovers between providers, no gaps in communication.

Participant-Centred Design

Every home we help create is designed around how people actually live. We consider mobility needs, assistive technology requirements, and the small details that make a house feel like home. Our participants aren't just tenants - they're people building their lives.

Regional Expertise

While many providers focus solely on metropolitan areas, we serve communities across NSW and Victoria including regional towns where demand often exceeds supply. Everyone deserves access to quality SDA, regardless of postcode.

Our Values

Quality Over Quantity

We've grown steadily since 2019 because we won't compromise on standards. Every dwelling we register meets our rigorous quality benchmarks.

Transparency in Everything

We're upfront about the realities of SDA investment - the opportunities and the risks. We believe trust is built through honesty, not hype.

Participant Choice and Dignity

The people who live in our properties have the right to choose their home and live with dignity. We support that right in everything we do.

Long-Term Partnerships

We build relationships that last. With our investors, our SIL provider partners, and the participants who call our properties home.

Where We Operate

Serving communities across NSW and Victoria

New South Wales

  • Greater Sydney and surrounds
  • Regional NSW
NSW Office

Suite 7, Level 1, 210-216 Hume Hwy, Lansvale NSW 2166

Victoria

  • Melbourne metropolitan area
  • Regional Victoria
VIC Office

36 Industrial Circuit, Cranbourne West VIC 3977

NDIS Registered Provider

Better Living Solutions is a registered NDIS provider. Our registration enables us to deliver Specialist Disability Accommodation services that meet all NDIS Quality and Safeguards Commission requirements.

NDIS Provider Number: 4050052336

NDIS Practice Standards Alignment

Our operations are aligned with the NDIS Practice Standards and Quality Indicators across the following modules:

Rights & Responsibilities

Participants are informed of their rights, including choice and control over their housing. We maintain documented evidence of participant consent and decision-making for every dwelling.

Provider Governance

Our governance framework includes defined roles, risk management, and quality improvement processes. MySDAmanager provides automated audit trails for every operational interaction.

Information Management

Personal information is collected, stored, and used in accordance with the Privacy Act 1988 and APPs. All participant data is encrypted at rest and in transit with role-based access controls.

Incident Management

Incidents are logged, investigated, and reported in line with NDIS Commission requirements. Our system tracks resolution timelines and generates audit-ready reports on demand.

Complaints & Feedback

We maintain a transparent complaints process with defined timeframes, escalation to the NDIS Commission, and protection for complainants. Reference numbers are issued for tracking.

SDA Specialist Module

All dwellings comply with the NDIS 2021 SDA Design Standards. We coordinate SDA assessments, maintain dwelling registrations, and conduct regular property condition reviews.

For more detail on our quality framework, see our Quality & Compliance page.

Work With Us

Whether you're an investor looking to enter the SDA market, a participant searching for your next home, or a SIL provider seeking quality accommodation for your clients, we'd love to hear from you.

Phone: 1300 339 485

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Interested in SDA Investment?

Download our free 16-page investor guide to learn about SDA yields, NDIS payment structures, and our end-to-end investment process.

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